Refund & Cancellation Policy

Last updated: 2026-07-03

We aim for clear billing and fair refunds. Here's how cancellations and refunds work.

1. How billing works

Paid plans (Starter / Pro / Agency) are billed monthly and auto-renew through Stripe on each billing date until you cancel. You can view your current plan, renewal date, and invoices on the Billing page at any time.

2. How to cancel

You can cancel anytime from the Billing page → "Manage subscription", which opens Stripe's secure page. No need to contact us and no cancellation fee.

After cancelling, your plan remains active until the end of the current billing period, then billing stops and your account reverts to the free plan.

3. Refund policy

First-time subscriptions include a 7-day money-back guarantee: if you email us within 7 days of your first payment, we will refund it in full.

After that, subscription fees are non-refundable for the current period once charged; cancelling stops future charges but the current period is not refunded (you keep access until it ends).

In case of duplicate charges, system errors, or unauthorized charges, email us and we will investigate and refund once confirmed.

This policy does not affect your statutory rights under applicable consumer-protection law.

4. Failed payments

If a renewal charge fails, Stripe retries several times during a grace period. Your plan stays active meanwhile, but if it keeps failing your plan reverts to free. Update your payment method to restore it.

5. Contact us

For any refund or billing question, email [email protected] with your account email and the relevant invoice details, and we will handle it promptly.

For any questions about this document, contact [email protected]